Tag Archives: city

Recycle Your Tires for FREE with LA Bureau of Sanitation

http://empowerla.org/recycle-your-tires-for-free-with-la-bureau-of-sanitation/?utm_source=GM%27s+Message%2C+TEDx+LA%2C+Elections%2C+Smoke+Alarms%2C+Time+Change…&utm_campaign=GM%27s+Message%2C+TEDx+LA%2C+Elections%2C+Smoke+Alarms%2C+Time+Change&utm_medium=email

Recycle Your Tires for FREE with LA Bureau of Sanitation

Tires

Throughout the April, May, and June, you’ll have a chance to drop off your used car or light truck tires at one of six recycling events with the Bureau of Sanitation. Bring up to 9 tires per person per trip, off the rim, to the recycling site. Remember to take along some proof of Los Angeles residency, such as a California Driver’s License or a DWP bill.

Check out this flyer for the locations, dates, and times where you can unload those used tires you’ve been meaning to get rid of, but never managed to get around to. The Bureau of Sanitation will do the work for you and see that your tires are put to good use!

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code LA: MAPIT – Map Your Thoughts, Win A Prize

http://eepurl.com/OjOur

re:code LA: MAPIT – Map your thoughts, win a prize

Share your thoughts about your neighborhood. Through the month of February, everyone who posts an original neighborhood photo with a comment to MapIt will be entered into a random drawing to win a re:code LA prize!

Zoning is part of the story behind many of our everyday experiences: that vast, unshaded parking lot you had to cross from the sidewalk to the store entrance, the convenient bicycle parking space waiting for you, or that new building with solar panels down the street. MapIt creates a first-hand look at where zoning is and isn’t working in neighborhoods across the City. Share a photo and tell us what you like or don’t like about where you live, work or visit.

Join the conversation as re:code LA moves forward. Share your own observations from any web-enabled phone, tablet, or computer and watch the interactive map update. Log onto re:code.la to get started. Don’t forget to spread the word!

LADOT Announces People St.

LADOT ANNOUNCES PEOPLE ST

LOS ANGELES, CALIFORNIA (January 21, 2014) – The Los Angeles Department of Transportation (LADOT) is pleased to announce the launch of People St, a citywide program for installing plazas, parklets and bicycle corrals.These below-the-curb projects transform underused roadway to create vibrant spaces in our neighborhoods. People St is a competitive application program that provides eligible community organizations with a process to propose project locations and the information and tools to partner with the City to complete these projects.

“People St will foster a greater sense of community making streets more active and inviting places,” said LADOT General Manager Jon Kirk Mukri.

As part of the People St partnership, community partners play a vital role in conducting outreach to build neighborhood support, raising funds for materials furnishings and maintenance, and providing project site management.

LADOT is offering the following 90 minute information sessions:

January 27, 2014 at 5:30 p.m., Marvin Braude Center,6262 Van Nuys Blvd., Van Nuys
January 30, 2014 at 6 p.m., POLA High School, 250 W 5th St, San Pedro
February 3, 2014 at 5:30 p.m., Caltrans Building, 100 South Main St., Downtown LA
February 4, 2014 at 6 p.m., LADOT District Office, 6501 Fountain Avenue, Hollywood
February 24, 2014 at 6:00 p.m., Mar Vista Library, 12006 Venice Blvd., Mar Vista, LA

The first application window will be open March 3—April 30.
For applications and information, please visit
www.peoplest.lacity.org

Meet With The Mayor! Garcetti’s South Los Angeles Budget Meeting – Thursday, 1/23 @ 6PM

If you live, work, or participate in the Mid-City NC area, please join us for a meeting with Mayor Eric Garcetti, regarding how funds are being spent and how future funds will be allocated in our neighborhood.

• Want more parks?
• Feel that our roads are in poor shape?
• Is crime an issue?
• How are businesses welcomed into the area?

All of these things and more are affected by how the city chooses to spend its money in our area. This is your chance to have your voice heard – let the City know what’s most important to you, your family, and your community.

This meeting is open to all in our neighborhood – when you RSVP, just list yourself as a “Stakeholder” with the Mid-City NC. We’d really like to have a strong MINC presence at this meeting. We hope you can join us.

Holman United Methodist Church3320 W. Adams Blvd.
Los Angeles, CA 90018

Next Thursday, January 23, 2014 @ 6-8pm!

Please RSVP – https://www.surveymonkey.com/s/SLABUDGET.

Mayor’s Crisis Response Team Teddy Bear Drive

http://www.lamayor.org/teddy_bear_drive_drop_off_locations

Help a Child in Need by Donating Today

You can donate a new stuffed animal for the Teddy Bear Drive to any of the locations in the map at the link above. Just click the icons for full address information. You can also mail the stuffed animal to:

The Mayor’s Crisis Response Team
200 N. Spring Street
Room 303
Los Angeles, CA 90012

If you can’t make it to one of our drop off locations, you can make a monetary donation by clicking this link. Include the words “Los Angeles – Teddy Bear Drive” in the Designation field. You can also make out a check to “US Crisis Care” with the memo “Los Angeles – Teddy Bear Drive.” Send check to the address above.

LA On Ice

http://empowerla.org/la-on-ice/?utm_source=GM%27s+Message%2C+Mayor%27s+Walk%2C+LA%27s+Ice%2C+and+NC+Viz+Data&utm_campaign=GM%27s+Message%2C+Mayor%27s+Walk%2C+LA%27s+Ice%2C+and+NC+Viz+Data&utm_medium=email

LA on Ice

Pershing Square Ice

LA’s Recreation and Parks Department celebrates the Winter Holidays with outdoor ice-skating at Pershing Square from November 14 through January 20 with a special Winter Holiday Festival on December 14 that features entertainment, crafts, a snow zone, puppet shows and, of course, ice skating.

For the more competitive but less skilled, the Pseudo Stanley Cup will be awarded to the championship Broomball team, open to groups of up to eight players who only need a decent pair of sneakers to play. Brooms, rubber ball, and hockey nets are supplies and the championship series pits teams in play during the evenings starting on January 7th with the finals on the 16th.

Pershing Square is located at 532 South Olive Street, LA 90013.

LA Live features the Kings Holiday Ice Rink which features a rink that is 132 feet by 80 feet plus loads of LED mini-lights (120,000) to illuminate your skating experience, all in close proximity to lots of great restaurants and the Staples Center. LA Live opens on November 30 and maintains the ice until New Years Eve.

LA Live is located at 800 West Olympic Boulevard, LA 90013

Woodland Hills celebrates its fifth winter on ice at the Westfield Promenade ice rink which is surrounded by pine trees, not palm trees, and features private ice skating lessons for those who want to hone their ice skating skills.

Woodland Hills Ice is open until February 17th, 2014, making it the longest running ice-skating opportunity in Los Angeles.

Woodland Hills Ice is located at 6100 Topanga Canyon Boulevard at Erwin Street, Woodland Hills 91367.

For those who favor their frozen water in the fluffy and flakey form, the City of Los Angeles also offers a one night 2013 Holiday Season Lighting Ceremony December 6th from 5 to 9 pm at the El Pueblo Monument – Placita Olvera.

El Pueblo de Los Angeles is hosting the free event which features a snow play area, Mariachi Divas de Cindy Shea, Mariachi Tesoro de San Fernando, and Ballet Folklorico Ollin. There will be refreshments and activities for the kids including holiday pinata breaking.

The 2013 Holiday Season Lighting Ceremony is located at 125 Paseo de la Plaza, LA 90012

DWP Update on Billing and Information System

http://empowerla.org/dwp-update-on-billing-and-information-system/?utm_source=GM%27s+Message%2C+Mayor%27s+Walk%2C+LA%27s+Ice%2C+and+NC+Viz+Data&utm_campaign=GM%27s+Message%2C+Mayor%27s+Walk%2C+LA%27s+Ice%2C+and+NC+Viz+Data&utm_medium=email

DWP Update on Billing and Information System

On September 2, 2013, the LADWP completed the replacement of its 39-year old Customer Information System (CIS) after over three years of planning and development.

This CIS platform touches nearly every aspect of utility operations, including customer service, meter reading and billing. It is the heart of our customer service system and used during each customer interaction by phone or online. Over time, this system will help us significantly improve the customer experience.

Any time an information system of this size and scope is replaced, issues will arise and need to be addressed within the first 1 to 3 billing cycles. LADWP is currently near the beginning of the 2nd billing cycle.

To date, approximately 3% to 5% of our customers have experienced delayed bills and late notices, and incorrectly estimated bills, which has led to periods of excessively long and unacceptable hold times when customers have called to report a problem or ask routine questions about their account. In addition, some commercial and residential solar customers and large multi-facility customers have experienced problems with their bills. While these problems have affected a relatively small percentage of our customers, they have resulted in higher than normal call volumes and these calls have taken longer to resolve than is typically the case, resulting in longer than acceptable hold times for other customers who are trying to get through to an operator.

LADWP is fully committed to resolving these issues as quickly as possible. As part of those efforts, next week we expect to begin offering customers a Virtual Hold feature, which will provide customers the option of receiving a call-back, rather than waiting on hold. We are also accelerating efforts to reduce the number of customers receiving inaccurate, late, or delinquent notices.

As the system stabilizes over time, we expect the number of issues and customers affected by them to be reduced significantly and ultimately eliminated. For those customers who have experienced exceptionally long hold times, or who have received an incorrect bill, we offer our sincere apologies.

Thank you for your patience as we continue to resolve issues that have resulted in our not meeting the highest service standards for every customer. We will continue to provide updates to our customers and stakeholders over the coming weeks as the system continues to stabilize.

Various Ways to Contact LADWP to Get Your Questions Answered

  • Use Phone Self-Serve Options: Our 1-800 DIAL DWP phone system provides callers with a variety of self-serve options, including the ability to report outages, make payments, obtain bill-pay extensions, and other services, all without the need to speak to a customer service representative.
  • Use Virtual Hold—If you need to speak to a Customer Service Representative, don’t wait on hold. LADWP is currently testing virtual hold technology and plans to implement it next week to reduce hold times. Virtual hold allows customers to receive a callback at a set time instead of waiting on the line for a representative.
  • Email Us—Email account inquiries to ccenter. Your concern will be responded to by a representative as quickly as possible and in most cases, within one business day.
  • Call During Off Peak Hours—If possible, call on Saturdays and Sundays between 7am and 10 pm, especially Sundays, as call volumes are typically much lower on the weekends.
  • Go Online—Use the LADWP.com website to: report outages, view the status of existing outages, view account balances and make payments, among other services, without speaking to a representative.